What is “the Cloud”?
The cloud is a term used to describe a network(s) or application(s) that is outside a company’s physical premise(s). Cloud applications are those that exist in offsite data centers. Customers connect to these applications from mobile devices or desktop devices through the internet or other high speed data connections. The data centers that host these applications are typically in a carrier’s space that is redundant and secure. This provides the client with a level of survivability and redundancy to their services and applications at a fraction of what it would cost them to do it on their own.
Virtual or Dedicated Server
Enjoy all of the advantages of a dedicated, highly secure data center environment without having to manage it. Run new applications that can be virtualized as well as legacy applications that cannot on the same dedicated network.
Hosted Exchange Service
Put your e-mail in the cloud and stop managing your own costly exchange service. Unified Messaging Compatibility as well as ActiveSync for Mobile Devices
Allows you to utilize advance storage area networks accessible from a virtual or dedicated server for the ultimate disaster recovery plan! Provides you with the capability to add storage when needed as opposed to investing in costly equipment.
Data Backup and Recovery
Protects your data from catastrophic outages by backing it up to secure, off-site servers on a daily basis. All performed through encrypted secure connections with a simplified retrieval process
Offers full PBX capabilities that you can get with a PBX but adds functionality and control that you can’t get in a premise based system
Agents can now sit anywhere in the world with any type of phone and be a full participant in a feature-rich call center queue. With Cloud-based call center applications, agents can be deployed in minutes and start taking calls.