Far too many businesses are falling behind the onrush of new capabilities being liberated by the cloud. Individual components of their organization, fittingly-dubbed “Shadow IT practitioners,” are leagues ahead of any comprehensive cloud strategy adoption by their corporate superiors, as they refuse to be left behind in the growing technological sphere.
While this may seem innovative and forward-thinking – in fact, it’s both – rogue cloud adoption does actually come at the expense of company efficiency, as Shadow IT doesn’t always take network security into account. A much more efficient IT strategy would involve business executives formally bringing their Shadow IT people into the fold, and streamlining their skills with the overall business strategy. To this end, the attributes of a beneficial organizational structure are laid bare:
The Public Cloud Crew: This is the group that essentially dots the i’s and crosses the t’s. Fully responsive to and acting as a conduit for the organization’s official IT delivery medium, the public cloud group governs data management, business continuity and disaster recovery, oversees provider responsibilities and more.
The Private Cloud Crew: These are the specialists. With a toolbox of highly-regarded skills, they are adaptable to the dynamic nature of cloud services and improving strategies, and are best served up as an offering to single clients in need of such specialized services. The exact opposite of the general Shadow IT practitioner, the Private Cloud Crew emphasizes security, making them an attractive option to organizations at all levels.
The Traditional IT Management Crew: This group is exactly what it sounds like – the run-of-the-mill suite of IT services that has seen so many businesses successfully into the 21st century. The necessary modifications this option has endured to keep pace include the dual approach of utilizing physical and virtual environments for delivery of services. As time wears on, even this will likely merge with the private cloud.
An IT Intermediary: Also called a “Broker Group”, this functions as an essential liaison between the Shadow IT crew, CRM managers and the above private and public cloud management groups to minimize the damage – which usually comes in the form of security breaches – done by loss of data, network connectivity issues, etc. as a result of Shadow IT problems. Inevitably, this will minimize the instances of Shadow IT if this intermediary group functions like a well-oiled machine to meet the needs of each side.