With increasing mobility and globalization, business owners and employees see the need for mobile devices to help them do their jobs. Moreover, mobile devices are effective tools to enhance efficiency, productivity, and overall employee satisfaction.
In a survey by the 1105 Government Information Group, about 40 percent of federal, state, and local government employees use mobile devices in performing work-related tasks. The survey also found that using mobile devices like smartphones and tablets is also widely practiced. Likewise, the 2013 Mobile Adoption Trends by a Forrester research shows that 23 percent of the global workforce used three or more devices from remote and multiple locations in 2011, paving the way for a prolific bring your own device (BYOD) culture.
Faster connectivity and collaboration greatly improve efficiency and productivity. With the use of mobile devices, critical information and applications can be accessed, thus saving time and costs. For instance, knowledge managers working from multiple sites or from home can conveniently view databases on HR, budgets, or logistics before approving employee travel requests. The BYOD environment is also ideal for public safety workers to improve response time.
Effective communication is more than just email. The bigger benefit comes when managers and professionals can use mobile devices to access sophisticated applications to improve business operations through audio and video conferencing or screen sharing. HR processes, financial information, and social media put together in a collaborative enterprise application make for improved efficiency in solving operational problems from multiple locations. With improved efficiency comes improved productivity and increased revenues for the company.
Enhanced Employee Satisfaction
Mobile devices give employees a satisfying mobile experience. Teleworking is a trend that many companies are leaning to because of the savings on cost and time it provides. More importantly, the modern workforce doesn’t want to be tied to the desk the whole day. Smartphones, tablets, iPads, and other devices empower employees to take control over the way they work. With globalization, the confines of the office area and the rigid eight-hour work period are becoming impractical.
While security concerns and device theft may arise, and while the BYOD culture may not be ideal in certain sensitive tasks, mobile devices are the future of business connectivity in an increasing mobile landscape for all types of businesses including SMBs. Empowering employees with mobile devices is key to improved efficiency, enhanced employee satisfaction, and more robust bottom lines.