Two out of three CIOs (Chief Information Officers) think they are catalysts for change in their organizations. Unfortunately, only 40 percent of CEOs agree with them.
This information comes out of a recent survey of 296 executives. The survey gauged CEO opinions on the role of the CIO and the CIO’s importance in the modern business world. Done by TechPro Research, the survey results are available in a report entitled The CIO as Business Catalyst.
The survey found other discrepancies between the views of the CIOs on their impact and those of other executives. Almost all CIOs (94 percent) indicated that they have impact on the technology innovation and creativity in their organizations. Only 69 percent of other executives agree with that. Another question on the survey asked whether the CIO role had changed in the past five years. One out of three non-IT executives said that the CIO role had become less relevant. Only 14 percent of CIOs agree with that.
Another report by Forrester Research backs up this disparity of perceptions. Entitled “Integrated Thinking: The Answer to Enterprise IT’s Perpetual Struggle,” this report compiled data from two Q4 2012 surveys as well as a supplemental survey of 50 technology leaders in companies with 1000 or more employees.
What are the key findings of this second report? Non-IT executives have a less than favorable view of IT services.
- Only 31 percent say that IT offers services with clearly defined business-centered services.
- Only 34 percent say that IT brings strong business analysis and process design skills to the table.
- Only 39 percent say that IT has the ability to delivery projects on time and on budget.
- Only 43 percent say that IT actively collaborates with the business side on organizational strategy and innovation.
What does all of this mean? CIOs feel that they have an impact on the business they help govern. Unfortunately, that view is clearly not shared by other C-level executives. This disparity demonstrates that CIOs need to start playing a more active, visible role in the larger business organization. They need to prove the value of IT in both the executive board room and the company’s rank and file.