One Connect Blog

Five Steps for Success in a Contact Center Cloud Migration

A contact center cloud migration offers new integrations and possibilities for customization.As companies strive to improve customer experiences while also reducing costs and boosting productivity, a contact center cloud migration often becomes a priority. There are several benefits that…

The Value of VPNs for Global Enterprises

VPNs support the secure use of laptops, tablets and mobile phones without increasing security risk for cyber attacks.As companies pursue digital transformation within their global enterprise business model, wide area networks (WAN) have been used to connect geographically dispersed…

Why Your Enterprise May Be Rethinking a Hybrid Cloud Strategy

A hybrid cloud strategy allows enterprises to store and process data where it makes the most sense.Enterprises are no longer discussing whether they should migrate applications or workloads to the cloud; they’re simply determining which applications or workloads should…

Four Industries to Watch for Artificial Intelligence Innovation

Artificial intelligence is making it easier for consumers to choose life insurance and even cook dinner.The almost-universal initial reaction to artificial intelligence is fear. Across every industry, people have to fight through the thought of, “could a robot do…

Minimizing Risk in a Cloud Migration

A checkpoint for compliance regulations is a good step to include in cloud migration planning.When a digital transformation strategy calls for cloud migration, the expected benefits can be transformational. From agility and scalability to cost savings and improved productivity,…

Why Cyber Security Is More Important Than Ever

Cyber security technology is plentiful, but it can be confusing without the right agent guiding you.Anyone with access to a network within your organization is responsible to a degree for the security of that network. While IT personnel often…

Cyber Security Safeguards for Today’s Risks

Don’t be a victim to hackers. Keep your data safe with a more proactive cyber security approach.As the technology landscape expands with each new innovation, so too expands the risks related to cyber security. Organizations are tasked with going…

Four Preparatory Steps for IT Project Success

Assigning personnel that is equipped and not just available to your IT project will aid successful execution.Your IT project is over budget, behind schedule, and your team is overworked and burned out. If that sounds like every technology upgrade…

Solving Hybrid Multicloud Challenges With Standardization

As hybrid multicloud environments become the norm, enterprises are looking for opportunities to standardize management.In a recent survey of 916 IT professionals entitled Voice of the Enterprise: Digital Pulse, Budgets and Outlook 2019, IBM detected some important trends…

How IaaS Is Increasing the Risk of Data Loss

There’s often a disconnect between CIOs and CISOs in their perception of risk related to data loss.Infrastructure as a Service (IaaS) is often the solution to the demand for agility and flexibility in the cloud era. Enterprises can spin…