Cloud-based companies such as ServiceNow and Salesforce are becoming more popular as a means of handling IT, customer relationship management (CRM), human capital management (HCM), and billing. The reliance on cloud is increasingly apparent thanks to the success of these cloud-based enterprises. Companies are learning how to creatively take advantage of this technology, offering many different cloud services depending on their industry.
Growing Your Company Using Cloud Technology
While many companies have been using the cloud as a way to make the backend of their business more efficient and secure, there are a number of other ways that businesses can use the cloud, including cloud billing. The use of cloud technology for billing has helped many companies experience more success with customers along with increasing recurring revenue, which is difficult to accomplish with older business models.
Two major benefits that businesses can experience with cloud billing are shorter production cycles and more dynamic systems. It takes less time and effort to satisfy customers than traditional systems, giving business owners more chances to increase their revenue. According to MGI Research, the cloud billing market currently stands at $5.5 billion, making this market invaluable to companies that want to grow.
Cloud Billing Boosts Customer Satisfaction
What used to serve primarily as a means for businesses to manage their own billing is now useful for faster client billing and increased customer satisfaction. Ultimately, cloud billing can encourage customers to stay with you longer, increasing their lifetime value. Other features that are possible using cloud billing include count management, self-service, promotions, and customer support — all without the need for call centers.
Cloud-based solutions are the future for businesses that want to experience growth while keeping customers happy.
- has over 100 years of combined experience
- is in 13 countries
- saved customers over 30% on average in 2017
- has 99% customer retention