OneConnect, a company that provides consulting services to help businesses make better technology decisions, has brought on Jeff Fiori as its new President.
Jeff comes to OneConnect with over 25 years of experience as a leader in the telecommunications industry. In his most recent role, Jeff served as General Manager at CenturyLink, where he was responsible for increasing network reach and overseeing customer service within the Northeast.
“Jeff’s appointment is a clear reflection of OneConnect’s strong growth over the past few years,” said John Smack, CEO of OneConnect. “We are poised to take advantage of the boom in cloud-based technology services and to leverage Jeff’s experience.”
Smack has led OneConnect as President for the past 14 years and now takes on the role of CEO, where his focus will be on the expansion of service offerings and overall business strategy.
OneConnect is committed to investing in resources that provide customers with the best possible experience. Jeff’s proven track record of facilitating long-term business relationships with both customers and partners are assets that will complement and enhance OneConnect’s ability to deliver exceptional customer service.
“Jeff’s focus will be on running the day to day business and driving revenue growth.” said Smack. “There is an enormous opportunity for OneConnect that lies ahead and we couldn’t be happier with Jeff helping us and our customers achieve continued success.”
OneConnect helps businesses make the right technology decisions. The company’s mission is to ensure its clients receive the very best customer service in the industry. They achieve this by serving as a single point-of-contact for technology consulting that keeps companies running today and scaling into the future. To learn more about how OneConnect can assist your business with its technology needs, visit http://oneconnectinc.com.
- has over 100 years of combined experience
- is in 13 countries
- saved customers over 30% on average in 2017
- has 99% customer retention