At OneConnect, we’re not just a team of top-tier IT installers. We’re also knowledgeable specialists who offer an array of outsourced solutions to make your life easier. So if your hands are tied up with time-consuming IT tasks, offload your unwanted duties to our dedicated experts who will find ideal solutions for you, and go above and beyond what other agencies offer.
Existing Service Audits
When’s the last time you took a good look at your invoices and utility bills? We’ll put your enterprise’s service expenses under a microscope and get you the best deals in your area.
- Evaluate your current network design, focusing on how effectively your business utilizes available services,
- Compare your current vendor services with other available offerings, and
- Recommend alternatives to reduce overall network costs and improve performance.
New Network Design
If you’re expanding into a new facility or overhauling your existing infrastructure, there’s never been a better time to consider an updated network design. With OneConnect’s Project Management Services, a OneConnect project manager will work with vendors to coordinate, schedule, and oversee a new network installation.
OneConnect offers our customers access to a top-of-the-line Telecommunications Asset System that’s ideal for customers seeking multiple suppliers to support their business.
The OneConnect Asset Management Tool provides you with a web-based portal where you can view your entire telecom inventory. Our dedicated Asset Management Team assists you in building your inventory as well as providing ongoing updates and inventory management.
Say goodbye to outdated Excel spreadsheets. With the OneConnect Asset Management System, our clients have a single, unified view of all of their:
- Service and Circuit Inventories
- Service Locations
- Contract Commitments
- Service Provisioning Status
Ongoing Account Management and Support
OneConnect’s dedicated Account Management and Support Services specialists work with clients on a daily basis to provide superior IT support. Some of the services we provide are:
- Trouble Ticket Reporting
- Trouble Ticket Escalation
- Monthly Invoice Review/Audit
- Move/Adds/Changes to service
- Competitive Audits
- Inventory Management
- Utilization Studies
OneConnect is anything but your typical IT agency. We offer a full suite of services to support our clients across various areas of their operations. When you work with OneConnect, you’re not just getting a superior service provider. You’re also getting a trusted partner you can count on every step of the way. So how can we help you?
- has over 100 years of combined experience
- is in 13 countries
- saved customers over 30% on average in 2017
- has 99% customer retention