Existing Service Audit
One Connect will:
- Evaluate your current network design, focusing on how effectively your business utilizes available services,
- Compare your current vendor services with other available offerings, and
- Recommend alternatives to reduce overall network costs and improve performance.
New Network Design
With One Connect’s Project Management Services, a One Connect project manager will work with all vendors, to coordinate, schedule and oversee the implementation of a new network.
On-Going Account Management and Support
One Connect’s Account Management and Support Services will daily work with the client to provide support related to telecommunications issues and needs. A brief list of services provided are:
- Trouble Ticket Reporting
- Trouble Ticket Escalation
- Monthly Invoice Review/Audit
- Move/Adds/Changes to service
- Competitive Audits
- Inventory Management
- Utilization Studies